SPAZI Privacy Policy

Last Updated: [30/Jan/2025]

At SPAZI (سباتزي), we value your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our services.

1. Information We Collect

We may collect the following types of personal data:

Personal Identifiers: Name, email address, phone number, and physical address.
Transactional Data: Purchase history, payment details, and billing information.
Device and Usage Data: IP address, browser type, device information, and interaction with our website or app.
Communication Data: Records of your interactions with our customer service team.

We collect your personal data only with your explicit consent or as permitted by law.

2. How We Use Your Information

Your personal data will be processed for the following purposes:

To provide and improve our services.
To process your orders and payments.
To communicate with you about your orders, inquiries, or promotions.
To comply with legal obligations under Saudi laws and regulations.
To personalize your experience and offer tailored recommendations.

3. Marketing and Promotions

We may use your personal data to send you promotional materials, special offers, or updates about our services. You can opt out of marketing communications at any time by contacting us at the details provided in Section 9 or using the "unsubscribe" link in our emails.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with the following parties:

Service Providers: To facilitate payment processing, delivery, or other operational services.
Legal Authorities: To comply with Saudi regulations or respond to lawful requests from government bodies.

In all cases, we ensure that any third party accessing your data follows strict confidentiality and security measures.

5. Cross-Border Data Transfers

Your personal data is stored and processed within the Kingdom of Saudi Arabia. We do not transfer personal data outside Saudi Arabia unless required for service delivery, and such transfers comply with PDPL requirements. Any transfer will be carried out with appropriate safeguards to ensure the protection of your data.

6. Your Rights Under PDPL

Under Saudi Arabia’s PDPL, you have the following rights:

Access: Request access to the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request the deletion of your personal data, except where retention is required by law.
Restriction: Request to limit the processing of your data.
Objection: Object to the processing of your data for marketing or automated decision-making purposes.

To exercise any of these rights, please contact us using the details provided in Section 9.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by Saudi laws. Once the retention period expires, we securely delete or anonymize your data.

8. Data Security

We implement robust security measures to protect your personal data against unauthorized access, loss, or misuse. In the event of a data breach, we will notify affected individuals and relevant Saudi authorities as required by law.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:

SPAZI (سباتزي)
[Riyadh – Mursalat – Abi Baker Road]
Email: [info@soazisa,com]
Phone: [0539121500]

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the "Last Updated" date. We encourage you to review this policy periodically.

Thank you for trusting SPAZI. We are committed to protecting your privacy and providing a secure and transparent experience.